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Step One: Town and Contact Information


Step Two: Branding

Name under your icon, on people’s home page on their phone. What people also see on the Android and Apple Store. Something short is good. It must be something that people can search easily. Example: Pleasantville.
This is inside your App next to your logo. This can be longer and be more informative than your App name. Examples: Information System, Alert System, Town Hub. Or it could be the same as the App name — your decision.
This is to clearly brand your apps. We support png, jpg, gif, and bmp formats. Files must be less than 5 MB in size. The Image files should be no larger than 1024 by 1024 pixels.
Is the logo you submitted above rectangular? Do you have another version that is more square? Icons in iOS and Android must be square, or sometimes circular. If you have a second image that is more suitable for icons please submit it. We support png, jpg, gif, and bmp formats. Files must be less than 5 MB in size.

Step Three: Select Your Categories

Categories break up your communications. E.g. Taxes, Traffic, Events. This allows you to categorize information, and also allows users of the app to easily pick and choose which information they receive.

Some pre-defined options can be selected below, and you can also click the + button to create custom ones.
On your custom Dashboard is an 'ALL' category option. This alert will go to everyone with the app. This allows you to send important, urgent or emergency information ensuring that it reaches a wide audience.

Step Four: Button Selection

You can select up to six buttons that appear on the home screen of the App. Alert History and Categories are automatically included in your app, making up to a maximum of eight buttons in total.

This is an automatically generated list of alerts received by the App (Always included).

This allows the user to pick which Alert / Message categories they will see, and is always included (Always included).
Please select up to six buttons using the checkboxes from the three button sections below.

The buttons in the following section will display a Webpage or an uploaded PDF document. These can be changed from the Dashboard at any time.

For showing garbage and recycling pickup dates.

Any calendar of your choice.

Any information you wish to share with your citizens.

Links to a newsletter or news feed.

Can help you fundraise or be used to link to a payment system, e.g. for buying tickets.

The buttons below are for launching your Website, or Social Media (using an app on the phone, if available).

We require the URL/Address to link to your website.

Enter the URL/Address of your Facebook Page.

Enter the URL/Address of your Instagram Page.

Enter your Twitter handle

  • Allows users to post short reports (with optional GPS position) to your Dashboard. If wanted, you can also get simple emails when reports are posted.
  • If required please specify an email address here: 
  • Reports have types which you can define below. Some pre-defined report types can be selected below, and you can also click the + button to create custom ones. Users of the app can pick the type when they submit the report.

If you select this, you will need to specify the latitude and longitude boundaries. The App will use Google Maps for displaying the Map.

Please enter the Contact Name, a Phone Number and/or Email address, and an optional subtitle (like a job position).

Step Five: Dashboard

Enter the email addresses of up to three people that will be authorized to use the Dashboard.
Authorized Users
Dashboard Language
Alert Languages
Pick the languages you expect to use for Alert Messages and Documents (uploaded or linked). These options will show up on your dashboard. Please note we do not provide automatic translation.

Step Six: Other Information

Apple App Account

Final Step: Calculate Your Cost

Monthly or Yearly?Amount

$500 Yearly

Payment information

Please enter your Credit Card or Debit Card information (American Express, Mastercard, or Visa).

Placing the order will schedule a charge.

If you have any questions or issues please email info@citizenalert.ca.